London Luton Airport (LLA) has extended the hours for its free Prebook Security service that allows passengers to skip security queues by reserving a 30-minute slot ahead of their arrival at the airport.
Now open between 3am and 3pm, seven days a week, the service can be booked up to four days before departure, closing 60-minutes before arrival at security*.
The service is available on a first-come, first-served basis, with no registration or login required.
Neil Thompson, Chief Operations Officer at London Luton Airport, commented: “Our teams across London Luton Airport are always looking to introduce innovative and exciting ways to streamline and enhance our simple and friendly passenger experience. Alongside continued investment in passenger facilities across the airport, initiatives such as Prebook Security demonstrate LLA’s commitment to helping passengers to plan ahead and simplify each touchpoint of their journey.”
The extension of the Prebook Security service follows a successful trial period and launches ahead of a busy February half-term getaway that will see LLA welcome over 315,000 passengers, building on a strong January that saw 1.1million pass through the airport.
Popular destinations amongst the half-term jetsetters include Geneva, providing the perfect base for skiers, shoppers and chocoholics, while the museums, galleries and cafe culture of city break destinations such as Paris, Amsterdam, Lisbon and Budapest are also proving a pull for passengers.
Clare Armstrong, Head of Guest Experience at London Luton Airport, commented: “After beating the January blues, February half-term always has a particular glow, often providing the first opportunity of the year for people to jet off in search of some sunshine, some culture or the slopes. Half-term is also the perfect time to introduce our extended Prebook Security service as we look to provide even greater ease and convenience to passengers passing through the airport. With over 130 destinations to choose from, and more than 40 shops and restaurants to enjoy across the terminal, we look forward to welcoming the thousands of passengers who have chosen LLA to kickstart their travels.”
The last 12 months have seen continued significant investment in passenger facilities at LLA, including the £20 million refurbishment of the airport security hall, complete with next-generation body scanners and CT scanner technology, the opening of a second premium passenger lounge and several new shops and restaurants.
Upcoming openings include Sanfords, a stunning, split-level 500-seat American-style diner that is set to become the largest airside restaurant in any UK airport.
* Subject to availability
-Ends-
Notes for Editors
How does Prebook Security work?
1. Book your appointment slot up to 4 days before your travel date.
2. On arrival at the airport, make your way to the security area and scan your boarding card at one of the signposted “Prebook Security” gates.
3. Upon entry to the security area, head to the left where you'll find signs for "Prebook Security". A member of our security team will be waiting to welcome you and scan your QR code.
4. You will then be directed to the front of the line.
Prebook Security operates on a first-come, first-served basis.
Fast Track security remains available for those who require more flexibility.
About London Luton Airport
London Luton Airport (LLA) is one of the UK’s busiest airports, carrying over 16.7 million passengers in 2024. The airport is operated by a consortium, of which the majority shareholder is AENA, the world’s largest airport operator, and InfraBridge, a leading infrastructure investment manager. Airlines include easyJet, Wizz Air, Jet2 (flights begin from April 2025) Ryanair, Tui, FlyOne, Sun Express and El Al.
The Luton Airport Express is a dedicated train service that allows passengers to travel from central London to the LLA terminal in around 30 minutes. The Luton Airport Express runs from St Pancras International to Luton Airport Parkway station and connects seamlessly with the DART, an electrically powered people mover that connects to the airport terminal in less than four minutes.
Last year, LLA was named European Airport of the Year (10-25 million passengers) by ACI EUROPE.
In 2023, LLA also became only the third major UK airport to achieve Level 4 of the globally recognised Airport Carbon Accreditation scheme, demonstrating that it is ‘transforming its operations to achieve carbon reductions in line with global climate goals’. With a maximum score of 100 and a five-star rating, LLA has been ranked as a sector leader for three consecutive years in the Global Real Estate Sustainability Benchmark (GRESB) benchmark of sustainability governance management and performance of major infrastructure assets worldwide.
To learn about the progress London Luton Airport is making across its sustainability programme please click here.
Further information on London Luton Airport can be found here: https://www.london-luton.co.uk/
Contact Details:Contact Details:
London Luton Airport – PR agency:
E: LLA@tinmancomms.com
London Luton Airport Press Office
T: 01582 395333
E: pressoffice@ltn.aero
URL: https://mediahub.london-luton.co.uk/news/12022025/skip-half-term-queues-with-llas-prebook-security
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